General questions

What is the life cycle of my entry?

After you pick your lucky numbers and pay for your entry, our agent purchases a ticket for you with the numbers chosen at an official lottery ticket sales point of the specific lottery. All tickets are brought to our local offices in South and North America, Europe and Australia for secure storage.

When our managers receive the ticket, they enter the necessary data in the Lotto Agent electronic ticket managing system; after that you may see its scanned copy in your Personal Account.

If your ticket is the winner, we credit your winnings to your Personal Account on our website after the draw.