Frequently Asked Questions

What is the deadline for buying a ticket for the drawing?

Since our agents need time to purchase your ticket prior to draw, the entry cut-off time is before the start of the draw.

Timer on our website shows how much time is left until the entry cut-off time. During this time you can buy a lottery ticket for a particular draw.

The entry cut-off time depends on the particular lottery and is usually 4–5 hours before the official draw begins.

How many tickets can I buy for one draw in each lottery?

We do not have a limit on the number of tickets purchased by each user in each draw. The more tickets you buy, the more chance you have to hit the Jackpot!

Can I play if I don’t have a bank card?

If for some reasons you can’t pay via a bank card, you can use Skrill, Sofort, Trustly, POLi, GiroPay, Paysafecard, EntroPay, iDeal, Nordea, ESP (Netpay), Neteller, CartaSi, PostePay, Dankort, ePay.bg, Przelewy24 and so on. Just start paying and the system will offer you the payment methods available for your country.

What do I need to buy a lottery ticket?

In order to take part in the lottery you like, you need to register on our site, make a bet and pay for a lottery ticket.

Where can I see my entry?

You can see any entry you make in the "My Entries" section of your Personal Account. Simply click on the ticket you wish to see.

What is Easy-Pick?

Easy-pick allows selecting lottery numbers using a random number generator.

What are special numbers?

In order to win the Jackpot, you have to match 5 regular numbers and 1 or 2 special numbers. Each lottery calls the special number differently: Powerball for Powerball, MEGA for MEGA Millions, Lucky Star for EuroMillions, Superstar for SuperEnalotto Superstar, and so on. Special numbers also determine the amount of non-jackpot prizes.

Special numbers are picked in the lower part of each line in the lotteries Powerball, MEGA Millions, EuroJackpot, EuroMillions, SuperLotto Plus, El Gordo de la Primitiva, SuperEnalotto Superstar and Powerball Australia.

What is a multiplier?

The multiplier increases the amount of your non-jackpot prize from 2 to 5 times, but it makes your ticket a little more expensive.

If you want to play with the multiplier tick Extra! on the page of Lotto Texas and Xtra on the page of New Jersey Pick-6. The option is not available for other lotteries.

Does the order in which I select numbers matter in calculating the winnings?

No! Only the numbers themselves matter, not their order. However, don’t forget that regular numbers and special numbers are considered separately.

What is a prize category?

A prize category is a prize that a lottery player receives by matching a certain number of balls. Prize categories are indicated as follows: 0 + 1PB, 1 + 1PB, and so on, where the first digit indicates the number of regular balls, and the second digit — the number of special balls that a lottery player has to match to get the win.

Each lottery presented on our website has different number of prize categories. The winning amount for each prize category differs from drawing to drawing, depending on the prize fund and the number of winners.

Find the details about prize categories here.

How many balls should I match to receive money?

In addition to the Jackpot, each lottery has a few minor prize categories. To win a minimum prize it is enough to match 1–3 balls, depending on the lottery. The more balls you match the higher the secondary prize is paid.

Winning amounts and number of winners in the world in each prize category for each lottery can be viewed in the "Results" section on the page of the lottery required.

What is the line?

Lottery line is a form of a lottery ticket for picking numbers to participate in a draw. Picked numbers of one line are equal to one bet. The lines of some lotteries consist of two parts: to pick regular and special numbers.

To win the Jackpot, it is enough to choose one line of a ticket, but the more lines take part in the draw, the higher the chances to win. When playing with multiple lines all winnings are added up and paid to the winner.

How many lines can I select?

When you purchase a lottery ticket you can see how many lines you can choose at once for each lottery. Each additional line increases your chances to win, but it makes your ticket a little more expensive.

Bear in mind that the more varied bets you make, the higher your chances to win. However, you can pick the same combination of numbers in all chosen lines. If the bet is winning, your winnings will increase proportionally to the number of chosen lines.

What is the Jolly bonus ball in the lottery SuperEnaLotto?

Among the balls left in the drum after falling out of the combination of 6 regular balls, the additional ball Jolly falls out. In case of coincidence of any five regular numbers and Jolly, the player receives the second important after the Jackpot prize of the category "5+J".

On the "Results" page of SuperEnalotto the number of Jolly is indicated in green.

What is the Complementario bonus ball in the lottery La Primitiva?

Among the balls left in the drum after falling out of the combination of 6 regular balls, the additional ball Complementario falls out. In case of coincidence of any five regular numbers and Complementario, the player receives the second important after the Jackpot prize of the category "5+C".

On the "Results" page of La Primitiva the number of the bonus ball Complementario is indicated in green.

What is the Reintegro number in the lottery La Primitiva?

In order to win the Jackpot of La Primitiva (the prize category "6+R") the player needs to match all six winning numbers, thereto the Reintegro number on the ticket must match the Reintegro number drawn.

Reintegro is a randomly generated number in the range from 0 to 9 which is automatically assigned to the ticket of La Primitiva in the official sales point upon purchase (i.e. the player doesn’t pick this number himself).

If the player matches the combination of 6 winning numbers but the Reintegro number on his ticket doesn’t match the Reintegro ball drawn, he gets the prize of the category 6 which is the first large after the Jackpot.

Tickets with matching the Reintegro number will receive € 1.00 compensation per line played regardless of whether they are winning or not.

On the "Results" page of La Primitiva the Reintegro number is indicated in yellow.

What is the Complementario bonus ball in the lottery Bonoloto?

Among the balls left in the drum after falling out of the combination of 6 regular balls, the additional ball Complementario falls out. In case of coincidence of any five regular numbers and Complementario, the player receives the second important after the Jackpot prize of the category "5+C".

On the "Results" page of BonoLoto the number of Complementario is indicated in green.

What is the Jolly bonus ball in the lottery SuperEnaLotto Superstar?

Among the balls left in the drum after falling out of the combination of 7 balls, the additional ball Jolly falls out. In case of coincidence of any five regular numbers and Jolly, or five regular balls + Jolly + the special ball, the player receives prizes of the categories "5+J+0PB" and "5+J+1PB" respectively.

On the "Results" page of SuperEnalotto SuperStar the number of Jolly is indicated in green.

What is the Reintegro number in the lottery BonoLoto?

In 1991, BonoLoto introduced the unique option "Reintegro", the practice of refunding the official price of tickets that match the Reintegro number.

Reintegro is a randomly generated number in the range from 0 to 9 which is automatically assigned to the ticket of BonoLoto in the official sales point upon purchase (i.e. the player doesn’t pick this number himself).

Tickets with matching the Reintegro number receive € 0.5 compensation per line played regardless of whether they are winning or not.

On the "Results" page of BonoLoto the Reintegro number is indicated in yellow.

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