Frequently Asked Questions

How is buying a ticket different from placing a bet on lottery results?

If you buy a lottery ticket, we will purchase a real lottery ticket for you at an official sales outlet and provide you with its scanned copy. You’ll have to collect large prizes from the lottery organizer yourself in the country where it’s located.

See also "Questions about betting".

Can I buy lottery tickets from other countries?

You have the right to buy tickets for the following lotteries on a par with the locals: Powerball, MEGA Millions, SuperLotto Plus, Lotto America, New York Lotto, EuroMillions, EuroJackpot, La Primitiva, El Gordo, Bonoloto, UK Lotto, Thunderball, SuperEnalotto, Lotto Austria, Lotto 6 aus 49, France Loto, Lotto Ireland, Oz Lotto, Powerball Australia, Saturday Lotto, Monday & Wednesday Lotto, Lotto 6/49, and Mega Sena. For other lotteries on the site, only the "Betting" option is available.

See also "Questions about betting".

Are you guaranteed to buy me a lottery ticket?

We are guaranteed to buy a lottery ticket for you. A scanned copy of the ticket in your personal account in the "My Entries" section shall confirm the purchase. You will be notified by email that your ticket was purchased, and a scanned copy of it appeared in your personal account.

What happens after I buy a lottery ticket on your website?

After you pick your lucky numbers and pay for your entry, our agent purchases a ticket for you with the numbers chosen at an official lottery ticket sales point. When our specialists receive the ticket, they enter the necessary data in the Lotto Agent electronic ticket managing system; after that, you may see its scanned copy in your account. If your ticket is the winner, we credit your winnings to your account on our website after the draw. However, you will have to claim the big prize yourself in the country where the lottery is held.

See also "Questions about betting".

Where can I see my ticket?

You can see any entry you make in the "My Entries" section of your personal account. Simply click on the ticket you wish to see.

Will you sign my ticket?

We do not sign our players' lottery tickets. Given the number of tickets we need to process daily, this is technically impossible. However, you will always receive scanned copies of your tickets, as well as payment confirmations and notices of entry acceptance.

If I buy a ticket, can you collect the Jackpot on my behalf?

No, you should claim the main prize yourself after we hand over the winning ticket to you.

See also "Questions about betting".

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