Frequently Asked Questions

Is the Lotto Agent website secure?

We guarantee that the Lotto Agent website is absolutely secure.

Our entire website only functions using HTTPS with a 256-bit SSL-certificate issued by Comodo.

We use Secure Sockets Layer (SSL) technology to provide you the most reliable and secure service of sale of lottery tickets over the Internet.

SSL technology allows encrypting sensitive information, including passwords and credit card numbers during online payment.

All forms on our site are protected by SSL-technology that eliminates the use of your personal and financial data by third parties.

Can I be sure that I will receive my winnings in full?

Yes, integrity and transparency towards our users is a priority at Lotto Agent. We are not interested in getting even one hundredth of one percent of your winnings.

Please bear in mind that the payment system you use to receive the winnings may charge commission for the transaction. For more information on this please visit the "Payment methods" section or contact our Customer Support Service.

You should also bear in mind that winnings more than a certain amount of some lotteries except for EuroJackpot, Oz Lotto, Saturday Lotto, Monday and Wednesday Lotto , and Powerball Australia are subject to federal taxes of the lotteries’ home countries. Please see tax rates on the "Results" page of each lottery. The winning amount is paid to the winner after taxes are deducted.

Can I be sure that you will buy me a ticket I paid for?

We guarantee that your ticket will be purchased prior to the draw. A scanned copy of the ticket in your profile in the "My Entries" section shall confirm the purchase. You will be notified by email that your ticket was purchased, and a scanned copy of it appeared in your Personal Account.