How-to guides

Frequently asked questions about the option “Subscription”

25/04/2017

Frequently asked questions about the option “Subscription”

Subscription allows you to reserve participation in several subsequent draws of a certain lottery. It is convenient: with this option, you don't need to make entries over and over again before each draw. In addition, you will get each tenth ticket for free!

Frequently asked questions about the scanned copy of the ticket

26/08/2016

Frequently asked questions about the scanned copy of the ticket

In this article you will find answers to frequently asked questions about your ticket and its scanned copy.

How to enable push-notifications on your browser?

08/06/2016

How to enable push-notifications on your browser?

Push-notifications are our way to quickly inform you about an important draw, a big Jackpot or a new discount code. It’s very easy to enable push-notifications, as well as to disable them: it doesn’t take more than a couple of minutes.

How to pay for a lottery ticket using a bank card with Skrill?

07/06/2016

How to pay for a lottery ticket using a bank card with Skrill?

To pay for a lottery ticket with a credit or debit card, you can use Skrill. Skrill can process all major types of credit cards: Visa, MasterCard, Visa Electron, Maestro, JCB, American Express and Diners.

How to pay for a lottery ticket using alternative payment options?

31/05/2016

How to pay for a lottery ticket using alternative payment options?

On our website you can pay for a lottery ticket not only using the Visa/MasterCard bank cards, but also using alternative payment methods: GiroPay, Sofort, iDEAL, POLi, EPS (Netpay), Nordea Solo, eNETS, ePay.bg, Przelewy24 (Polish Bank), Neteller and Skrill Direct (Online Bank Transfer).

How to pay for a lottery ticket using Skrill Wallet Option?

20/05/2016

How to pay for a lottery ticket using Skrill Wallet Option?

On our website you can pay for a lottery ticket not only using the Visa/MasterCard bank cards, but also using other payment options: Skrill, American Express, Diners, JCB, Paysafecard, Carte Bleue, Dankort, PostePay, CartaSi and Trustly processed by Skrill Wallet Option.

How to withdraw winnings from the Personal Account on Lotto Agent?

01/06/2015

How to withdraw winnings from the Personal Account on Lotto Agent?

You can withdraw winnings from your Personal Account on Lotto Agent using one of the following payment methods: bank cards Visa / MasterCard, e-wallets Skrill, WebMoney, Visa Qiwi Wallet, and bank transfer.

What to do if you forget your password?

01/06/2015

What to do if you forget your password?

If you have forgotten your password, please use our instructions.

How to fill out a lottery ticket?

01/06/2015

How to fill out a lottery ticket?

If you buy a lottery ticket on our site for the first time, please use our instructions.

What is a prize category?

22/05/2015

What is a prize category?

Each lottery player in addition to the Jackpot has a chance to win one of the lotteries’ secondary prizes. Each secondary prize corresponds to a special prize category that is the amount of money that a lottery player will get when guessing a certain number of balls.

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